Frequently Asked Questions

Frequently Asked Questions

We are always getting lots of good questions from parents, kids, and everyone interested in learning to swim. We’ve tried to answer some of the most frequently asked questions for you below. If you have a question that’s not answered here, please use our Contact Page to let us know. We’ll be happy to answer any questions you have.

What is a good age for kids to begin swimming lessons?

6 months old is often a good age to begin teaching kids how to swim. As we continue to work with babies, we see them learning water-safe skills and they are very well prepared for classes without a parent by the time they are 3.

Do you offer swimming lessons for infants and babies?

Yes! We offer infant and toddler classes. The classes are held with a parent/guardian in the water in a class of 6 children – supervised by an instructor. Days and times vary based on demand and ability level requests.

Can parents stay and watch kid’s swimming lessons?

Absolutely! Parents are welcome to be in the pool area to watch. You are then handy to:

  • Assist your swimmer if they need to go to the restroom or if they would have an accident.
  • Be extra eyes watching the water.
  • Applaud new skills achieved. Your applause means so much to them.

However, it is never appropriate for a parent to become overly involved in the lesson or to try to instruct. That’s what you’ve hired us for, after all! We know that having you close by gives your children a sense of security. Sometimes for the very young, timid swimmer we will have the parent come and sit by the edge of the pool with the child near them. The child can watch the teacher interact with the other students and see that this is a safe place. They will quickly join in.

Occasionally we will ask a parent to leave the room if the child refuses to cooperate. This is usually due to a strong will and only done when nothing else works. 99% of the time, the child will cooperate when they realize that they cannot control the situation! The parent then comes back into the swim area and the child has fun with their class!

How long will it take for my child to learn how to swim?

Every swimmer learns at a different rate. It will depend on:

  • The level of fear
  • The ability to trust the instructor
  • The child’s individual personality. Some people have a cautious personality and others jump into everything without a thought!
  • The amount of time the family goes swimming together.
  • The way the body and coordination have matured. Some can just get it and others need to practice over and over and over again.

Our advice is to be patient with your swimmer and offer lots of praise and encouragement.

When is my swimmer considered to be water safe?

A swimmer is water safe when they have completed Purple level. Parents are often satisfied once their swimmer can jump off of a diving board and get to the ladder. People need more developed skills than that, however. There are so many dangerous water scenarios and a person needs to be able to swim using their head while conserving energy. This only comes as they are able to swim with good, controlled technique. The technique and endurance built through a good swimming instruction program will accomplish this.

How do I know what level to sign up for?

Level descriptions are located under Swimming Lessons » Class Levels. Each level will have a description that begins with, “This is for”. You find the one that best fits what your swimmer is able to do. And if you have questions, just ask us – we’ll be glad to help you assess where your child is at. Additionally, if your child has taken swimming lessons somewhere else, let us know what levels they have achieved.

What level do I sign up for if I am registering for multiple sessions?

This can be tricky… Some of it depends on the personality of the swimmer, the number of times per week that you are bringing them to lessons, and the age and physical maturation of the swimmer.

Swimmers who come to our summer camps, 4 days a week, will usually progress faster than the swimmer taking lessons one day per week. Swimmers who have matured physically and seem “athletic” will most likely progress to the next level after a single session. The age factor is also key. A 3-4 year old may stay in Green 3 or Green 4 for several sessions before moving into the Red levels due to physical maturation. A 7 year old will progress much faster than a 5 or 6 year old through the Red levels for this same reason.

Don’t worry though – we can always make adjustments if your swimmer does not progress as you guessed. We will never hold a swimmer back from learning new skills. Sometimes we can adequately challenge them right in the level in which they are placed.

What is your swimming lesson make-up policy?

We will schedule make-up classes when we have a pool closure or weather-related issue. For a family emergency or swimmer illness, you may sign up for a make-up class on the class roster schedules on the wall in the hallway. Make-up classes are self-service and on a first come, first-served basis. Please contact us with any questions.

What if I have concerns about the way the lessons are going?

We understand that you’re extremely interested in your child’s success with swimming lessons. We are too! Should you ever have concerns, please address those concerns with us immediately. We can help! In general, this can help, too:

  • FIRST: Give us 2 lessons to fall into a routine and get the group used to working together. During this time we will evaluate each swimmer making sure that they are in the correct placement. Sometimes we will need to move a student. Most times we will be able to accommodate the needs of each swimmer even though they may be in slightly different levels.
  • SECOND: Communicate directly with your swimmer’s instructor. Address them as you would want to be addressed. The Sandwich Theory: Say something positive. Voice the concern. Say something positive.
  • THIRD: If you are not satisfied with the results, speak with the lesson supervisor or use our Contact Page to send us a note. They may be able to offer support that will help your swimmer.

What kinds of supplies or equipment are used in swim lessons? What is required?

Of course, you’ll want to be sure your swimmer has a well-fitted swimsuit and a towel, along with anything you typically bring along for swimming. Here are some specific notes on other items:

  • Goggles
    We use goggles for several reasons. Swimmers are able to open their eyes and see. They are not learning “blind”. They are able to focus on the skills and not have water dripping in their eyes.
  • Ear Plugs
    If you don’t have an ear mold, a putty plug is available at a pharmacy. To help them stay in, you can purchase a headband or a swim cap at a swim shop or sporting goods store. Some swimmers are just sensitive to water going in the ears, especially during skills done on the back. Ear plugs will often help with that.
  • Swim Shirts
    (Often called rash guards) I recommend these if your swimmer is easily chilled. Parents have found them at sporting goods stores, and online at
  • Nose Plugs
    We prefer to teach swimmer how to keep the water out of their nose without the use of these. With a few tips, it is easy to do. In some instances swimmers will wear nose plugs.
  • Sun Screen
    For our outdoor swimming lessons, be sure to protect your swimmers with a quality waterproof sunscreen. Ideally, apply it 15 to 30 minutes before getting in the water.

Do you have any recommendations for treating dry skin associated with lots of swimming?

We sure do! It’s important to take care of our skin in order to get the most enjoyment from swimming. The following recipe is one of our favorites for a well-balanced hand and body cream to fight dry skin.

Barb’s Hand & Body Cream
Baby Lotion – One 16 oz. Bottle
Vitamin E Cream – One 16 oz. Jar
Vaseline – One 4 oz. Jar or Tube

Combine everything into a large clean bowl and mix with a hand mixer on medium-high speed until completely combined and fluffy. This makes a lot. It can be cut in half. Will store nicely in a plastic kitchen container.


Do you have a question that wasn’t answered here? Or a suggestion for other questions we should add to this page? Please use our Contact Page to tell us what’s on your mind.